By R "Ray" Wang on June 15, 2012
Mobility and Scheduling Play A Key Role In IFS Service Management Strategy On May 23rd, IFS acquired Metrix, a service management and mobility vendor headquartered in Waukesha, Wisconsin. IFS adds 90 customers with Metrix. Key highlights of the acquisition include: Expansion into new markets. Metrix Service Management provides a field service management and depot repair […]
Posted in Business | Tagged #techoptimization, acquisition, acquisitions, Apps Strategy, Chief Customer Officer, Chief Service Officer, CIO, CustExp, Customer Experience, customer relationship management, customer service, Customer Support, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Field service, IFS, IFS North America, mergers, Mergers And Acquisitions, Metrix, mobile, mobile enterprise, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, R "Ray" Wang;, rwang0, scheduling, service, Software Insider, SoftwareInsider, support
By Sig Rinde on January 4, 2011
Those are leftovers from the industrial age and the biggest impediment to an effective society. Before I hear the protest I can just as well agree that sometimes it’s needed; like when I’m to meet somebody for a spot of lunch, or when an airplane or train operating company wants to ferry me and 120 […]
Posted in Trends & Concepts | Tagged Business Model, Calendar, deadlines, innovation, scheduling, strategy, Thingamy, time, workflow |