Security and Risk

Here are our Autonabilized 2015 HfS predictions

By Phil Fersht on January 6, 2015

Ugh… What are we doing? We hate predictions. Predictions are lame, predictions are cheesie, predictions are either wrong, or just so generic that they could be automated every year with a “substitute this big trend for this one” script. Hey – that’s actually not a bad idea, so why not throw a bunch of trends […]

Posted in Business, Featured Posts, Technology / Software | Tagged Business Process Outsourcing (BPO), Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, PaaS, Robotic Process Automation, SaaS, Security and Risk, social networking, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things | 1 Response

ISG, Enlighta and KMPG make the Winner’s Circle for Governance Solutions

By Phil Fersht on August 21, 2014

The act of “outsourcing” is really only that initial phase of activity where an organization takes a technology/business process or function and transfers the management responsibility over to a third party to ensure the smooth running of said process or operation. Once the outsourced processes are running functionally with the third party, the “outsourcing” is […]

Posted in Business, Featured Posts | Tagged Analytics and Big Data, avasant, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Enlighta, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, Hyperos, IaaS and BPaaS, ISG, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Outsourcing Advisors, PaaS, SaaS, Security and Risk, servicenow

Apple goes all corporate on us

By Phil Fersht on July 17, 2014

Remember the days when standard corporate issue to enterprise staff was the monster-sized Dell laptop that only seemed to be made for the mass-market corporate crowd and needed a huge ugly Targus case to lug it around… and a low-end Blackberry, where the only redeeming feature was brickbreaker that could keep your brain amused […]

Posted in Business | Tagged Analytics and Big Data, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, SaaS, Security and Risk

Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner’s Circle for Supply Chain BPO

By Phil Fersht on July 16, 2014

When we look at the future potential of BPO, one of the markets with the most untapped potential is that of supply chain services, which could be as large as $300 Billion in annual expenditure when today’s emerging offerings really begin to mature, and an increasing number of buyers have to tap into third party […]

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HfS Blueprint Results, HfSResearch.com Homepage, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, PaaS, procurement, SaaS, Security and Risk, Sourcing Change Management, Talent in Sourcing, The Internet of Things

Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

By Phil Fersht on June 25, 2014

Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2011, HfS Surveys: State of Outsourcing 2014, HfS Surveys: State of the Outsourcing 2013, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Security and Risk, Sourcing Change Management, Talent in Sourcing | 1 Response