By Phil Fersht on November 11, 2013
When Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late. In fact, many of you reading this may already be exhibiting signs of early-0nset Zombieism and immediate inoculation is imperative… But never fear folks, as the forthcoming BluePrint Sessions 3.0 in New York this December are specifically designed to […]
Posted in Business | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Finance & Accounting BPO, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Events, Outsourcing Heros, Outsourcing Research, Outsourcing Vendors, PaaS, procurement, SaaS, Security and Risk, SMAC and Big Data, social networking, Sourcing Change Management, Sourcing Locations, Sustainabiity & Corporate Social Responsibility, Talent in Sourcing, The Future of Outsourcing, The Internet of Things |
By Phil Fersht on September 16, 2013
Carl Esposti is CEO of Massolution We got some face time with flamboyant Massolution CEO, Carl Esposti (and founder of the Crowdsourcing.org community platform) about next week’s first-ever crowdsourcing & crowdfunding conference. Phil Fersht, CEO HfS Research: Good morning, Carl, we’ve been keeping tabs on your firm’s development over the last few years in the enterprise crowdsourcing and […]
Posted in Business | Tagged Business Process Outsourcing (BPO), Current Affairs, HfSResearch.com Homepage, Innovation in Outsourcing, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing Events, Outsourcing Heros, Security and Risk
By Phil Fersht on August 6, 2013
HfS is asking YOU – the individual worker – what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT… or any other business function
Posted in Business | Tagged Buyers' Sourcing Best Practices, Current Affairs, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, Outsourcing and Politics, Outsourcing Research, Security and Risk, SMAC and Big Data, social networking, Sourcing Change Management, Sustainabiity & Corporate Social Responsibility, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on July 9, 2013
Big and clunky is ugly, lean and scalable is the new corporate sexy.
Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Enterprise Irregulars, Global Business Services, HfS Research, HfS Surveys: All our Survey Posts, HfS Surveys: State of the Outsourcing 2013, HfSResearch.com Homepage, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing and Politics, Security and Risk, sourcing 2.0; phil fersht, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on June 28, 2013
Firstly folks, apologies for the dramatic title, but it certainly worked – we had a record 1,400 participants tuning in to yesterday’s webcast, to discuss the key findings of the largest-ever global study of enterprises’ outsourcing intentions and dynamics, covering 1,355 industry stakeholders, which we conducted with the support of KMPG’s Shared Services and Outsourcing Advisory group. […]
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, CRM and Marketing, Current Affairs, Engineering & Supply Chain Outsourcing, Finance & Accounting BPO, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, HfS, HfS Surveys: State of the Outsourcing 2013, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Legal Services Outsourcing, Outsourcing Advisors, Outsourcing Research, PaaS, procurement, SaaS, Security and Risk, social networking, Sourcing Change Management, Talent in Sourcing, The Future of Outsourcing
By Phil Fersht on July 5, 2012
And have you considered how many people are touching your critical data assets, with multiple providers comprising hundreds of thousands of employees around the globe managing many of your back office business and IT operations? Have you given any thought to what their subcontractors are doing, whether they present any data privacy or compliance risks that aren’t covered by your contract with your primary provider?
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Global Business Services, IT Outsourcing / IT Services, james slaby, Security and Risk, Sourcing Change Management
By Phil Fersht on May 1, 2012
ver wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this becomes a reality on 17th May at 12pm EST, 5pm GMT
Posted in Business | Tagged BPO, Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Enterprise Irregulars, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, Outsourcing and Politics, Outsourcing Heros, Security and Risk, The Future of Outsourcing, Webinar
By Phil Fersht on April 10, 2012
One of the critical areas we believe is too-frequently neglected in today’s business operations planning is security and risk. With the amount of data flitting between hundreds of global locations and millions of servers -to how much risk are your operations, today, being exposed? How many local and regional regulations are you flouting? How […]
Posted in Featured Posts, Technology / Software | Tagged apple, BPO, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing and Politics, Outsourcing and Technology, procurement, SaaS, security, Security and Risk, slaby, Sourcing Best Practises
By Phil Fersht on March 14, 2012
Thanks to Robert McNeill (HfS), Shawn Riegsecker (Centro Media), Paul Roehrig (Cognizant) and Bob Law (HP) for an excellent discussion today on Business Platforms. Here’s the re-run:
Posted in Business | Tagged BPO, Cloud Computing, Current Affairs, Enterprise Irregulars, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing Events, SaaS, Security and Risk
By Phil Fersht on March 11, 2012
Business Platforms are supposed to represent the “fusion of the benefits provided by standard business processes, Cloud computing and SaaS in a singular managed service delivery model”. Well… you’ve heard all the hype about “Business Platforms”, now it’s time for the real talk, so please join us for our webcast on March 14th at 10:00 AM ET,
Posted in Business | Tagged BPO, business platforms, centro, Cloud, Cloud Computing, cognizant, Enterprise Irregulars, hp, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, SaaS, Security and Risk, Sourcing Best Practises, The Future of Outsourcing
