Selling Professional Services
By Brian Sommer on December 3, 2009
Accenture’s connection to Tiger Woods may be moving from the Asset to the Liability column. Should firms tie so much of their branding in with a celebrity?
Posted in Trends & Concepts | Tagged Accenture, brand, Current Affairs, marketing, Professional Services, Selling Professional Services, Service Providers, Think About IT, Tiger Woods, Timber - The Mighty Fall | 13 Responses
By Brian Sommer on November 16, 2009
How service providers spend money on T&E is your business. You’ll pay for it one way or another. Check out these numbers and the questions you should pose to your next service provider.
Posted in Business, Featured Posts | Tagged Contracting, erp, expense management, expense reporting, GRC - Governance Risk Compliance, Implementing Technology, Notable Research, Outsourcing, Professional Services, PSA - Professional Services Automation, Selling Professional Services, Service Providers, Sourcing, The Application Software Buyer | 1 Response
By Brian Sommer on October 14, 2009
Yesterday, several bloggers at the SAP TechEd conference in Phoenix had an opportunity to speak with Zia Yusuf, EVP, Global Ecosystem & Partner Group of SAP.
I asked Zia what characteristics typify the best SAP partners. He rattled off five qualities that the best systems integrators and channel partners possess. These qualities and my comments on […]
Posted in Business | Tagged channel partners, Current Affairs, Discipline of Market Leaders, erp, Implementing Technology, India & Services, intellectual property, Michael Treacy, process excellence, product innovation, Professional Services, sales, sap, Selling Professional Services, Service Providers, systems integration, systems integrators, TechEd, The Application Software Buyer, The Applications Market, Zia Yusuf
By Brian Sommer on October 5, 2009
Watch this space for future problems!
There’s a lot going on in the outsourcing world lately. Things like:
– Perot Data Systems being acquired by Dell
– ACS getting bought by Xerox
Add to these deals, consider that:
– Accenture is providing guidance suggesting zero growth
– Accenture cutting back its executive ranks
– A colleague telling me that outsourcing, traditional & […]
Posted in Trends & Concepts | Tagged Accenture, ACS, BPO, business process outsourcing, Contracting, Current Affairs, deal, Dell, gartner, India & Services, Mergers & Acquisitions, Notable Research, Outsourcing, Perot, Professional Services, SaaS and Beyond, Selling Professional Services, Service Providers, Think About IT
By Brian Sommer on September 25, 2009
I caught up this week with Morris Panner, CEO of OpenAir (now part of NetSuite). One aspect of our wide-ranging conversation concerned the continuing evolution of businesses, the economy, etc. towards a greater services orientation. Drawing on that, we discussed how services firms need their own version of ERP.
Here are just some of the […]
Posted in Technology / Software | Tagged CEO Interview, Future of Application Software, HR, netsuite, PPM, PPM - Project Portfolio Management, Professional Services, professional services automation, Project Accounting, project management, project tracking, PSA, PSA - Professional Services Automation, resource management, Selling Professional Services, services, software. applications, staffing, The Applications Market
By Brian Sommer on September 21, 2009
Look at more than the upside to any acquisition
Dell and Perot are getting married. This acquisition puts approximately 23,000 Perot services employees in with Dell. (see Larry Dignan’s detailed post on the transaction ) (here’s an InfoWorld post, too)
From the macro view, here are my observations:
1) This deal is the latest where a hardware vendor […]
Posted in Business | Tagged Accenture, BPO, cognizant, Current Affairs, deal, Dell, ibm, India & Services, Mergers & Acquisitions, Outsourcing, Perot, Professional Services, Selling Professional Services, Service Providers, services, Think About IT