My head’s SPINning with storytelling acronyms
Sam Sethi’s podcast A few days ago I was the latest victim on Sam Sethi’s Marlow FM 97.5 radio show and podcast – Sam Talks Technology (and there’s a Facebook group here). Sam and I go way back to the start of the London social media scene in the mid 2000s and it was a […]
Modern selling
Looking at the current assortment of CRM functionality including AI, machine learning, voice recognition and chatbots, you might conclude that the tools are evolving to remove salespeople and others from direct customer contact and you wouldn’t be wrong. What’s surprising to me though is the amount of sales angst in senior people about the division […]
10 Ways Machine Learning Is Revolutionizing Sales
Sales teams adopting AI are seeing an increase in leads and appointments of more than 50%, cost reductions of 40%–60%, and call time reductions of 60%–70% according to the Harvard Business Review article Why Salespeople Need to Develop Machine Intelligence. 62% of highest performing salespeople predict guided selling adoption will accelerate based on its ability rank potential opportunities […]
It’s getting lonely at club
Sales people and their managers should be celebrating the economic gains of the last few years but for many of them the gains may be illusory. In a new report compiled by CSO Insights, “Running Up the Down Escalator,” there’s evidence that these will not be remembered as the good old days in selling. According […]
Can you accelerate a sale?
I haven’t sold for a living in almost 20 years but then again as an independent analyst I am always selling my ideas. I’ve also studied selling for a long time both as a rep and now as someone who tries to understand how we apply technology to a very human-to-human process; I think my […]
