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A Brief History Of Salesforce1

A Brief History Of Salesforce1

By Esteban Kolsky on December 2, 2013

If I hear one more person tell me that Salesforce1 (S1) is a client-side app, a mobile client, the culmination of Touch (remember that launch? Not many do) or something similar I will scream (like I did the past few days).

Posted in Featured Posts, Technology / Software | Tagged Cloud Computing, df13, enterprise software, force.com, platform, s1, salesforce.com, salesforce1, SFDC

HP and Salesforce team up to go after the zombie enterprise

HP and Salesforce team up to go after the zombie enterprise

By Phil Fersht on December 2, 2013

HP and Salesforce.com have teamed up to provide Salesforce CRM on dedicated “Superpod” HP boxes in an effort to satisfy enterprise clients fearful of having their data situated in the Public Cloud. The partnership is designed to help Salesforce.com gain more traction with large global enterprises and highly regulated industries, while providing HP some Cloud street-cred after years of negative publicity and pride a much-needed fillip to its hardware and CRM services businesses.

Posted in Business, Featured Posts, Technology / Software | Tagged Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, df13, HfSResearch.com Homepage, hp, Innovation in Outsourcing, IT Outsourcing / IT Services, ned may, salesforce, SFDC, The Future of Outsourcing | 1 Response

Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?

Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?

By Phil Fersht on September 24, 2013

With a quarter-of-a-trillion dollars a year being plowed into integrating and managing SAP and Oracle, are the SaaS upstarts truly ready to integrate multiple cloud apps at this type of scale to challenge the status quo?

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Cloud Computing, CRM and Marketing, Current Affairs, Enterprise Irregulars, Evan Quinn, fersht, HfSResearch.com Homepage, IaaS and BPaaS, Innovation in Outsourcing, IT Outsourcing / IT Services, it Services, netsuite, oracle, PaaS, SaaS, salesforce.com, sap, SFDC, sfwday, SMAC and Big Data, social networking, The Future of Outsourcing, workday

Cloud Applications, Packaging for Simplicity and Value

Cloud Applications, Packaging for Simplicity and Value

By Michael Fauscette on August 12, 2013

A Salesforce.com announcement today on product packaging got me thinking about the way cloud vendors package and sell products. Actually I guess a better way to say that would be, I’m thinking about how customers want to consume cloud apps. The way we think about apps is in general, colored by a lot of legacy […]

Posted in Featured Posts, Technology / Software | Tagged applications, apps, bundle, Cloud, Customer, CX, sales, salesforce.com, service, SFDC, Technology / Software, value

Salesforce Launched Communities Today

Salesforce Launched Communities Today

By Esteban Kolsky on May 2, 2013

(Event note: the traditional Salesforce marketing cycle is to announce a new model/slogan/message at a Dreamforce event, then take the next 1-2 yeas to strengthen the delivery of that message, refining it along the way in Cloudforce or Tour events like this one.  This is what happened with the social enterprise, and what is happening […]

Posted in Business, Featured Posts, Technology / Software | Tagged #salesforcelive, force.com, Jive, salesforce.com, SFDC | 2 Responses

Why the mid-market is the mother-in-law of outsourcing

Why the mid-market is the mother-in-law of outsourcing

By Phil Fersht on March 11, 2013

When is comes to outsourcing, dealing with the middle-market has been somewhat akin to dealing with the mother-in-law: can be awkward to deal with, very hard to please, and always has complex demands on your patience and resources.

Posted in Business, Featured Posts | Tagged ADP, business platforms, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, Dynamics Phil Fersht, Enterprise Irregulars, Finance & Accounting BPO, HfS Surveys: All our Survey Posts, HfS Surveys: State of the Outsourcing 2013, HR Outsourcing, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, microsoft, oracle, Outsourcing and Politics, Outsourcing Research, PaaS, SaaS, salesforce.com, sap, SFDC, Talent in Sourcing, The Future of Outsourcing, workday

Chatter: From Both Sides Now

Chatter: From Both Sides Now

By Susan Scrupski on December 15, 2010

The gala event, Dreamforce,  isn’t really my gig. The Enterprise Irregulars know “up and down and sideways” everything related to Cloud-computing. One of our EIs, Anshu Sharma, was a key architect  of Salesforce’s database.com offering announced last week.   In short, I spare everyone my uninformed opinion on most things Cloud-computing related for which I’m certain […]

Posted in Technology / Software | Tagged chatter, CRM, df10, Dreamforce2010, Enterprise 2.0, Irregulars, salesforce.com, SFDC, Social CRM, social_business

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