By Phil Fersht on February 21, 2012
You may recall we’ve been a tad harsh on the municipality of Orlando over the years here on HfS, once even going as far as equating being middle-seated en route to the Floridian enclave as being stuck in purgatory all the way to the gates of hell. After many lost nights’ sleep trying to seek out […]
Posted in Business | Tagged BPO, Captives and Shared Services Strategies, Enterprise Irregulars, Outsourcing Events, Shared Services, social networking, Sourcing Best Practises, Sourcing Change Management, SSON
By Phil Wainewright on August 6, 2011
Lack of a proper governance strategy when adopting cloud applications and platforms is leaving enterprises with a mish-mash of SaaS silos and cloud islands, leading to poor data consistency and inadequate policy management and oversight.