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The Skills Gap; Building a Social Business

The Skills Gap; Building a Social Business

By Michael Fauscette on September 3, 2012

In the recent IDC annual social business survey (June, 2012, N=700) we found that 67% of North American companies were using / implementing social solutions. That’s a huge number and up 25% in only a year. With this rapid increase…

Posted in Business, Featured Posts | Tagged Business, education, ESN, SCRM, si, skill gap, skills, socbiz, Social, social business | 3 Responses

Those who ignore history

Those who ignore history

By Vinnie Mirchandani on May 20, 2011

I first met Dr. Hasso Plattner of SAP 15 Sapphires ago. He walked into a meeting with Gartner analysts and in mock anger asked “which of you XXX called my products too complex to implement?” I wanted to hide under the table knowing well he was referring to a report I had just written about […]

Posted in Business, Featured Posts | Tagged erp, ERP Implementation, gartner, ibm, innovation, netsuite, sap, si | 2 Responses

Marin County claims racketeering against Deloitte and SAP, part one

Marin County claims racketeering against Deloitte and SAP, part one

By Michael Krigsman on March 31, 2011

Marin County’s ongoing lawsuit against Deloitte Consulting and SAP represents a milestone in the analysis and history of IT project failures.

Posted in Business, Featured Posts | Tagged Consulting, deloitte, Deloitte Consulting, erp, ERP Implementation, Lawsuit, Marin County, Marin County California, marinsap, Project Failure, sap, si

The New Consulting Metrics (for SaaS)

The New Consulting Metrics (for SaaS)

By Brian Sommer on February 8, 2011

Suppose a consulting firm is helping your company choose between upgrading your ERP software or replacing it with a new SaaS (software as a service) solution. If the functionality is close, which solution would they recommend? Some clients might be surprised to learn that a consultant would recommend the on-premise solution over the cloud/SaaS solution […]

Posted in Business, Featured Posts | Tagged Consultant, Consulting, Enterprise resource planning, erp, Management consulting, On-premises software, Sales quota, si, software as a service | 2 Responses

The CRM 2011 Watchlist Part VI(FINAL) - SIs/Consulting, Just Missed

The CRM 2011 Watchlist Part VI(FINAL) – SIs/Consulting, Just Missed

By Paul Greenberg on January 14, 2011

To Recap The URLs and the names of the winners of Parts I-V: Finally, the CRM 2011 Watchlist: Part I – SAP, Oracle, salesforce.com, Microsoft The CRM Watchlist Part II: The Usual Suspects – NetSuite, RightNow, Sage, SAS, CDC Software/Pivotal, SugarCRM The CRM Watchlist 2011 Part III: Representing the Pillars – Marketo, Eloqua, Infusionsoft, Jitterjam, […]

Posted in Business, Featured Posts, Technology / Software | Tagged Consulting, CRM, CRM Watchlist, si, System Integrators | 2 Responses

CIO view: 'Feelgood mojo' and the quest for consulting greatness

CIO view: ‘Feelgood mojo’ and the quest for consulting greatness

By Michael Krigsman on January 11, 2011

The best consultants, who genuinely do the right thing for clients, are worth their weight in gold.

Posted in Business, Featured Posts | Tagged CIO, Consultant, IT Consulting, Management consulting, project management, si

Interview: Narinder Singh of Appirio

Interview: Narinder Singh of Appirio

By Brian Sommer on November 17, 2010

Appirio should bother a lot of systems integrators. They operate in a cloud oriented services world and behave very differently from the typical integrator with an on-premise practice fixation. Here’s an interview with Narinder Singh, head of Appirio’s Products. If you wondered what the intersection of the cloud and services looks like, read this interview.

Posted in Technology / Software | Tagged Appirio, ibm, integration, Narinder Singh, SaaS Integration, salesforce.com, si, software as a service, SuccessFactors | 1 Response

SAP and Bristlecone Partner on a Fixed-Price Spend Performance Management Bundle (Part 1)

SAP and Bristlecone Partner on a Fixed-Price Spend Performance Management Bundle (Part 1)

By Jason Busch on October 4, 2010

When most people think about installed SAP software, they nearly always jump to the uncertainty of the total cost associated with a given deployment, customization and roll-out (not to mention ongoing support). Yet as we all know,…

Posted in Business | Tagged Bristlecone, Consultants, erp, sap, si, spend analysis | 1 Response

Alliances, Referrals, Kickbacks, Reselling â Whereâs the independent advice in this?

Alliances, Referrals, Kickbacks, Reselling â Whereâs the independent advice in this?

By Brian Sommer on September 5, 2010

Can you be a consultant and still accept referral fees from a hardware or software manufacturer? Can you do it if you disclose these monies? The answer depends if you are a consultant or a reseller. It also depends if you are truly independent and objective.

Posted in Business, Featured Posts | Tagged Accenture, consu;ting, Hewlett-Packard, implementation, InfoWorld, si, Sun Microsystems

EDS to pay $460 million over CRM failure

EDS to pay $460 million over CRM failure

By Michael Krigsman on June 8, 2010

System integrator, EDS, agreed to pay UK-based broadcaster British Sky Broadcasting (BSkyB) a total of £318 million ($460.3 million) to settle its lawsuit over a failed CRM project.

Posted in Business, Featured Posts | Tagged British Sky Broadcasting, BSkyB, Consulting, CRM implementation, EDS), Hewlett-Packard, Lawsuit, si | 1 Response

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