
And the winners of the CRM Watchlist 2014 are….
Its finally here. After reading, evaluating, scoring and notetaking on 162 submissions totalling around 2200 pages, I’ve arrived at the winners of the CRM Watchlist 2014.

CRM Idol 2012: Lessons at the (Nearly) Halfway Point
There are some clear trends this year that reflect the change in the market and the interests and concern of emerging companies who think that this is how they will make it in the technology industry. We look at a few here. AND we’ll let you in on who …

The Enterprise App Store And Self-Service IT: How SOA, Saas, And Mashups Will Thrive
There’s been some useful discussion recently about using the app store model for distributing enterprise software and services within organizations. Up until now, most IT needs in the majority of businesses have been met largely through one-size-fits-all delivery of solutions…