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social software

Social media and utility companies

Social media and utility companies

By Tom Raftery on April 12, 2013

I’m moderating a panel discussion on social media and utilities at next week’s SAP for Utilities event in Copenhagen. My fellow panelists will include two representatives from utility companies, and one from SAP. This is not new ground for me, I have given the closing keynotes at the SAP for Utilities in San Antonio in […]

Posted in Trends & Concepts | Tagged Facebook, Knowledge Management, recruitment, retention, social medai, social software, socialutils, Twitter, utilities, utility companies

2013 predictions for enterprise social media

2013 predictions for enterprise social media

By Dion Hinchcliffe on January 18, 2013

What will 2013 hold when it comes to the way businesses employ social media to how they operate? Or perhaps more accurately, to the way they find themselves increasingly surrounded by all things social? As organizations prepare their strategic plans for 2013, it sometimes feels that we’ve been on this treadmill for a good while […]

Posted in Featured Posts, Trends & Concepts | Tagged Harvard Business Review, social analytics, social business, Social Media, Social network, social software

Microsoft Buys Enterprise Social Network Vendor Yammer for $1.2B

Microsoft Buys Enterprise Social Network Vendor Yammer for $1.2B

By Michael Fauscette on June 25, 2012

The much anticipated and highly rumored announcement finally hit the wires today. One of the biggest questions was where would the company reside in the Microsoft organization, a question that was also answered today, the Microsoft Office Division under Division President Kurt DelBene. Yammer will continue to be lead by founder / CEO David Sacks […]

Posted in Business, Featured Posts | Tagged acquisition, ESN, microsoft, MSFT, socbiz, social software, yammer, yams | 1 Response

Social Maturity at Scale: From Evangelism to Execution

Social Maturity at Scale: From Evangelism to Execution

By Susan Scrupski on June 14, 2012

It takes a village to raise a tectonic shift in the way companies communicate and operate at scale.  No, it will take a network of connected villages.  And it will take  over a decade to get past the early adoption phase for social business transformation inside large enterprises.  A few threads and blog posts are […]

Posted in Trends & Concepts | Tagged Badgeville, BunchBall, engagement at scale, evangelism, Luis Suarez, social business, social business council, Social Business Index, social software, Uncategorized

Tracking Your Conference Social Buzz

Tracking Your Conference Social Buzz

By Sandy Kemsley on November 1, 2011

I’m pretty active on social media: primarily, I blog and tweet, but I also participate in Foursquare, Facebook and, recently, the social conference site Lanyrd. When I was preparing for this week’s Building Business Capabilities conference in Fort Lauderdale, I added the sessions that I’ll be giving and a few others to the Lanyrd site […]

Posted in Technology / Software | Tagged bbccon11, BPM, Business process management, modeling, social software

More Serendipitous Social Upside Vignettes

More Serendipitous Social Upside Vignettes

By Susan Scrupski on November 1, 2011

Continuing with my series on unexpected windfalls and other business benefits realized from socialworking, here are two more examples.  I need to anonymize these to protect the member companies.  One is a large retailer, the other is a large life sciences multi-national. Social Delivers the Goods (and more) We’ve all had that experience when we […]

Posted in Featured Posts, Trends & Concepts | Tagged authenticity, Business Outcomes, business value, case studies, savings, social business, social software, transparency, Trends Research

“Succeeding Unignorably”

“Succeeding Unignorably”

By Sameer Patel on September 9, 2011

For context, I suggest you start by reading this post by Professor Andrew McAfee, called ‘Putting Enterprise 2.0 into Context“. Professor McAfee pulled together some great posts (as well as my Dreamforce 11 wrap up post) that support a central work-centric collaboration theme, encapsulated by this: Succeeding ‘unignorably’ here means generating tangible business value for the […]

Posted in Business | Tagged Enterprise 2.0, enterprise software, erp, Management, social software

Dreamforce 2011: Collaboration Hardwired into Context.

Dreamforce 2011: Collaboration Hardwired into Context.

By Sameer Patel on September 5, 2011

Almost two and a half years ago in March of 2009, I suggested the following: “Don’t confuse Enterprise 2.0 with social computing concepts”. Ignoring the dated terminology for a second, my premise was that social in the enterprise doesn’t mean throwing all sorts of features at the end user in an attempt to get them […]

Posted in Business | Tagged enterprise software, erp, events, social software | 6 Responses

PwC Quarterly Forecast Brings More Legitimacy to 21st Century Collaboration

PwC Quarterly Forecast Brings More Legitimacy to 21st Century Collaboration

By Sameer Patel on August 28, 2011

PwC (PriceWaterhouseCoopers just released its quarterly forecast that’s 68 pages of collaboration goodness. The report is edited and produced by Bo Barker, Vinod Baya and Alan Morrison. The document covers three broad themes: The collaboration paradox: More social information helps the workforce find what it’s looking for. First we had communication silos inside organizations. Now […]

Posted in Business, Featured Posts, Technology / Software | Tagged collaboration, forecast, HR, Management, Organizational Performance, PWC, social software, Sovos Group | 1 Response

The Cloud’s for Grown-Ups: Appirio takes more Salesforce.com Investment

The Cloud’s for Grown-Ups: Appirio takes more Salesforce.com Investment

By Sameer Patel on August 26, 2011

This morning, Robin Wauters at TechCrunch reports that cloud solution provider Appirio takes an additional investment from Salesforce.com and GGV Capital. The cash is presumably to fund global expansion into Europe and Asia. This is significant as its one more data point that supports two realities: That the Cloud is getting large scale traction, and even in […]

Posted in Business, Featured Posts | Tagged Appirio, Cloud Computing, Dreamforce, enterprise software, Organizational Performance, SaaS, Social CRM, social software, software as a service, Sovos Group

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