software licesing and pricing
By R "Ray" Wang on March 19, 2012
Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free up unnecessary costs to fund innovation and new projects. A. Introduction On […]
Posted in Business, Featured Posts, Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, best practices, Bil of Rights, bill of rights, BMC, budgets, business value, business value framework, BVF, CEO, CFO, Chief Financial Officer, Chief information officer, Chief procurement officer, CIO, Cloud, Cloud Computing, Cloud options, CMO, Computer Associates, Constellation Research, Consumerization of IT, contract negotiations, contract strategy, COO, cost reduction, CRM, CTO, Customer Support, deployment options, disruptive, disruptive technologies, Disruptive technology, E-Commerce, Emerging Technologies, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, erp, ibm, Infor, Infor Global Solutions GmbH, Jive, license credits to new products, license fees, license management, license parking, license policy, license returns, lithium, maintenance, maintenance fees, microsoft, oracle, QAD, R "Ray" Wang;, Research Report, Research Summary, rimini street, rwang0, sap, SAS Institute, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social media monitoring, social support insights, socialbusiness, software as a service, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Spinnaker, technology budgets, Technology Optimization, Third Party Maintenance, user strategy, users, vendor strategy
By R "Ray" Wang on January 10, 2012
Business Leaders Often Poorly Prepared For Cloud/SaaS Contract Negotiations Business leaders often take great care in building their Cloud and SaaS strategy, only to have many of the benefits of flexibility and agility hampered by overlooking details in their cloud contracts. In conversations with over 200 cloud customers in 2011, key reasons include: A […]
Posted in Business | Tagged Apps Strategy, best practices, bill of rights, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumer Tech, Consumerization of IT, contract negotiations, contract strategy, CTO, deployment options, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, R "Ray" Wang;, software as a service, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software maintenance, software ownership, software pricing, software revenue recognition rules, software trends, Tuesday's Tip |
By R "Ray" Wang on June 27, 2011
Keeping Up With The Latest In Microsoft Licensing Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies. While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available. Feel […]
Posted in Business | Tagged contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise CAL, microsoft, Microsoft Licensing, Microsoft Worldwide Licensing and Pricing, News Analysis, R “Ray” Wang;, R "Ray" Wang;, rwang0, Software Assurance, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, SPLA
By R "Ray" Wang on April 19, 2011
Organizations Report Increase In Software Licensing Audits Across the board, the largest complaints about software vendors and their business practices have come from increasingly aggressive software auditing practices. Once thought to be a small possibility, the software vendors now wield this big stick to drive up sales and of course ensure compliance. Given the 32 […]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, CA, CIO, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, hp, ibm, Infor, Intuit, Lawson, license fees, license management, license policy, license returns, microsoft, oracle, procurement, QAD, R “Ray” Wang;, R "Ray" Wang;, rwang0, Sage, sap, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, Sunguard, vendor management, vendor strategy |
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to […]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, BPO, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, CRM, CTO, custom apps, custom development, DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0
By R "Ray" Wang on January 2, 2011
Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy […]
Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R “Ray” Wang;, R "Ray" Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software pricing, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday
By R "Ray" Wang on July 20, 2010
Recent Client Interactions Hint At Increasingly Aggressive Vendor Behavior Conversations with 11 enterprise apps customers in the past two months indicate stricter enforcement of vendor “All or Nothing” maintenance policies. “All or Nothing” maintenance policies often require customers to put all licenses on maintenance or receive no maintenance from the vendor. These policies also prevent […]
Posted in Business, Featured Posts | Tagged anti-trust, Apps Strategy, bill of rights, contract negotiations, contract strategy, CRM, customer bill of rights, Enteprrise software, enterprise applications, enterprise apps, Enterprise apps strategy, erp, maintenance, maintenance fees, Microsoft Dynamics, oracle, rimini street, sap, shelfware, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, Software Vendors, Spinnaker, total account value, Tuesday's Tip, Tuesday’s Tip, vendor strategy
By R "Ray" Wang on April 13, 2010
Four Common Customer Scenarios Will Trigger Vendors To Raise The Back Maintenance Fee Discussion Back maintenance fees describe the amount an organization would have paid for maintenance if they would have continued to pay the usual stream required to access support, bug fixes, patches, and upgrade rights. As economic conditions have worsened, many organizations have […]
Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, back maintenance fees, best practices, bill of rights, bug fix, contract negotiations, contract strategy, cost reduction, CRM, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, IT Strategy, license policy, license returns, revenue recognition, SaaS, SCM, self support, software as a service, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, upgrade, vendor management, vendor strategy, vendor threats
By R "Ray" Wang on March 8, 2010
Who Says Support Has To Be Bundled With Maintenance?
About a decade back, vendors would offer support and maintenance as two separate line items on their contracts. Support would run about 5 to 10% the license fee and so would maintenance. Keep in mind, average support and maintenance fees were under 15% back then. Here’s a […]
Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, choice, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, erp, maintenance, maintenance fees, Maintenance Hike, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, predictability, software as a service, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership lifecycle, software pricing, support, Technical support, value |
By R "Ray" Wang on February 22, 2010
Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party maintenance (3PM) services from Q3 2009 to Q1 2010 (see Figure 1). Key factors stem from (see Figure 2.): Continuing cost pressures. Budgets continue to […]
Posted in Featured Posts, Technology / Software | Tagged 3PM, Amdahl, anti-trust, Apps Strategy, Christine A. Varney, contract negotiations, contract strategy, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Geac, Grace Consulting, ibm, industry trade groups, Infor, Infor Flex, Infor Global Solutions GmbH, intellectual property, ip, It's the relationship, It's the relationship stupid!, Joaquín Almunia, Lawson, Lawson Global Users Group, Lawson Software, Léo Apotheker, lessons learned, license credits to new products, license fees, license management, license parking, license policy, license returns, maintenance fees, Maintenance Hike, Microsoft Business Solutions, Microsoft Dynamics, Monday's Musings, netCustomer, OAUG, Quest, Quest User Group, rimini street, sap, SAP Enterprise Support, Seth Ravin, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software pricing, Software Vendors, Spinnaker, subscription pricing, SUGEN, support, Technology / Software, Third Party Maintenance, upgrades, user groups, users, vendor strategy |
