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softwareasaservice

Why Cloud Apps Must Co-Exist With On-Premise

Why Cloud Apps Must Co-Exist With On-Premise

By Phil Wainewright on November 29, 2010

Listen to the second part of my conversation with Bruce Richardson, chief strategy officer at enterprise application vendor Infor, and former head of research at analyst firm AMR. In part one, we discussed Why Enterprises Move ERP to the Cloud….

Posted in Featured Posts, Technology / Software | Tagged analytics, cloudcomputing, erp, Infor, integration, Manufacturing, softwareasaservice | 1 Response

Why Enterprises Move ERP to the Cloud

Why Enterprises Move ERP to the Cloud

By Phil Wainewright on November 24, 2010

Listen to my conversation with Bruce Richardson, chief strategy officer at enterprise application vendor Infor, and a highly respected industry analyst in his former role as head of research at AMR. This is part one of a two-part interview. In…

Posted in Technology / Software | Tagged cloudcomputing, erp, ibm, Infor, Morgan Stanley, sap, software as a service, softwareasaservice | 1 Response

Managing Integration In a Hybrid Cloud Environment

Managing Integration In a Hybrid Cloud Environment

By Phil Wainewright on November 16, 2010

Listen to my conversation with Rick Nucci, co-founder and CTO of cloud integration Boomi, in a podcast interview recorded in the week before the vendor’s acquisition by server manufacturer Dell. Previous conversations with Rick were SaaS Integration, Simpler through Sharing, in April 2009 and Why Your Cloud Applications Should Be Multi-tenant last February. In this […]

Posted in Technology / Software | Tagged boomi, Cloud, Governance, integration, softwareasaservice

GoodData Embeds Self-Serve Analytics

GoodData Embeds Self-Serve Analytics

By Phil Wainewright on November 4, 2010

There’s more and more data being produced and made available in the world today from a variety of sources, some new, some old. That drives demand for analytics capabilities so that people can derive some useful, actionable meaning from all…

Posted in Technology / Software | Tagged analytics, BI, businessmodel, economics, GoodData, integration, multitenancy, softwareasaservice, Zendesk

Taking the Cloud to the Mobile Web

Taking the Cloud to the Mobile Web

By Phil Wainewright on October 4, 2010

Listen to my conversation with Adam Caplan, CEO of Model Metrics, one of the new breed of professional services firms that specializes in cloud implementations. In this podcast, learn how enterprises are mashing up cloud applications to enhance user productivity,…

Posted in Business | Tagged customerservice, iPad, mobile, platformasaservice, salesforcecom, softwareasaservice

Walk Away From Your IT Debt With SaaS

Walk Away From Your IT Debt With SaaS

By Phil Wainewright on September 24, 2010

A new report from industry analyst Gartner says that IT departments around the world have deferred a collective half-billion dollars’ worth of projects and upgrades that they really should have done already but didn’t have the time or resources to…

Posted in Business, Featured Posts, Technology / Software | Tagged assetmanagement, economics, gartner, IT debt, SaaS, software as a service, softwareasaservice, technical debt

RightNow Helps Brands Whack Facebook Challenge

RightNow Helps Brands Whack Facebook Challenge

By Phil Wainewright on September 15, 2010

For anyone looking after customer support and marketing for a popular consumer brand, keeping up with all the channels consumers can use these days to keep in touch must feel like playing a round of Whac-a-Mole. No sooner have you…

Posted in Featured Posts, Technology / Software | Tagged CRM, customerservice, Facebook, RightNow, RightNow Technologies, Social Media, socialnetworking, softwareasaservice, Twitter | 1 Response

Smallbiz Collaboration Goes Mobile

Smallbiz Collaboration Goes Mobile

By Phil Wainewright on August 20, 2010

Listen to my conversation with Shahab Kaviani, EVP of marketing and product marketing at HyperOffice, which provides an online suite of collaboration and productivity applications for small businesses. In this podcast, find out how small business use of online collaboration…

Posted in Technology / Software | Tagged collaboration, email, google, google apps, hyperoffice, iPhone, mobile, smb, softwareasaservice, zoho

Cloud ERP and the Value Added Reseller

Cloud ERP and the Value Added Reseller

By Phil Wainewright on June 14, 2010

Listen to my conversation with Ezequiel Steiner, CEO of Acumatica, which provides cloud-based ERP software. In this podcast, find out how traditional solution providers are adapting to working with ERP delivered as-a-service and learn about the different contract options being…

Posted in Business | Tagged acumatica, Cloud Computing, cloudcomputing, Enterprise resource planning, erp, softwareasaservice, Value-added reseller, var

Could Dormant Pricing Stir SMB Market for SaaS?

Could Dormant Pricing Stir SMB Market for SaaS?

By Phil Wainewright on June 7, 2010

One of the dark secrets of the subscription business is the profit margins earned from subscribers who still pay, but who no longer use the service. This is a facet of the business that predates the SaaS industry by many…

Posted in Business, Featured Posts | Tagged businessmodel, netsuite, ondemand, pricing, salesforce.com, small business, smb, software as a service, softwareasaservice, subscription

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