By R "Ray" Wang on April 7, 2014
Vertical Solutions Partnerships Showcase Why Complex Field Service Is A Critical Glue Between ERP and CRM In Improving Customer Experience Announced March 4th, 2014 at the Microsoft Convergence event, Vertical Solutions, made three significant partnerships with Blue Horseshoe Solutions, Cincom, and Vidcie. The Cincinatti, Ohio based customer experience software vendor provides cloud contact center […]
Posted in Business | Tagged 2014, Apps Strategy, Business Transformation, Chief Collaboration Officer, Chief Customer Officer, Chief information officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, CMO, Constellation Research, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Customer Support, CXO, CXP, Digital Disruption, Digital Strategy, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Field service, microsoft, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft integration, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, partnerships, Post sales service, R "Ray" Wang;, rwang0, service, Software Insider, SoftwareInsider, supply chain, suppy chain management, vendor strategy, Vertical Solutions, Video |
By R "Ray" Wang on September 26, 2011
After 11 months of behind the scenes work, CEO Charles Phillips and the Infor management team unveiled the launch of Infor 10 in New York City on September 13, 2011, to customers, industry analysts, media, and investment analysts. The new Infor has kept busy with key management team hires, the $1.84 B acquisition of Lawson, […]
Posted in Featured Posts, Technology / Software | Tagged analyst event, Apps Strategy, Charles Phillips, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CRM, Customer Experience, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, erp, HR, HR Tech, Human Capital Management, Infor, Infor 10, Infor ION, Lawson, Lawson M3, Lawson S3, Lawson Software, nalyst event, News Analysis, Public Sector, purpose built, R “Ray” Wang;, R "Ray" Wang;, rwang0, supply chain, suppy chain management
