
Appirio tallies the technical debt in your Salesforce instance
Frequent customization of Salesforce can threaten the business agility of the platform. Appirio’s new tool helps you assess the damage.

The Other Debt Crisis
Not every software vendor is the same. Some meticulously maintain their products and keep customers delighted with current technology. Others let maintenance lapse until it’s almost too late. This technical debt picture gets more woozy when acquisitions, the cloud and other factors enter the picture.

The Scourge of HRM Software — Technical Debt
I spent a very intense week last July in Silicon Valley meeting mostly full days each with Workday, SuccessFactors, Taleo, Saba and SAP, and would like to start this post with a huge and very public thank you to all of these vendors for their time, their preparations, and their hospitality. I’ve also been doing […]

The Cloud Keeps Companies and Software Young by Simplifying Complexity
Two of my fellow Enterprise Irregulars, Michael Krigsman and Naomi Bloom recently published dynamite posts that got me thinking. Michael’s post asks whether Salesforce (and by extension, the rest of the Cloud world) can retain its youthful Mojo, or whether they will, “sacrifice customer delight to features, functions, process, and conformity for its own sake […]

Gartners IT Debt Scare
Gartner made a name starting in the mid-90s forecasting the estimated cumulative cost of Y2K remediation. I was there – and the big numbers it bandied about helped focus enterprises on the core problem. But it also led to hype, panic buying (and …

Walk Away From Your IT Debt With SaaS
A new report from industry analyst Gartner says that IT departments around the world have deferred a collective half-billion dollars’ worth of projects and upgrades that they really should have done already but didn’t have the time or resources to…