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Designing the Digital Workplace for the End-to-End Employee Experience

Designing the Digital Workplace for the End-to-End Employee Experience

By Dion Hinchcliffe on May 11, 2018

As digital becomes instrumental to virtually every aspect of how we do our work in organizations today, two parallel and closely related concerns have joined the industry discussion. These two concerns, workforce engagement (which technology can very much help with) and the employee journey, have risen as urgent topics and joined the overall conversation about […]

Posted in Featured Posts, Trends & Concepts | Tagged Digital Experience, Digital Transformation, Digital Workplace, The Enterprise, The Future of Work

Digital Transformation in 2018: Sustainably Delivering on the Promise at Scale

Digital Transformation in 2018: Sustainably Delivering on the Promise at Scale

By Dion Hinchcliffe on January 5, 2018

In 2017, we witnessed organizations take up the mantle of digital transformation with more conviction and effort than any time before. Funding, commitment, and leadership support was at its highest level ever and only showed signs of increased dedication. Ongoing success stories from many leading organizations showed that large scale technological and business transition was […]

Posted in Featured Posts, Trends & Concepts | Tagged Analysis, Change Management, CIO, Digital Transformation, Leadership, strategy, The Enterprise

Dreamforce 17: Live Blogging the Benioff Keynote #df17

Dreamforce 17: Live Blogging the Benioff Keynote #df17

By Dion Hinchcliffe on November 6, 2017

I’m sitting here in the vast keynote chamber within Moscone Center in San Francisco again this year for Salesforce’s annual confab. Long since an obligatory pilgrimage for those in enterprise SaaS and cloud computing, Dreamforce remains the single largest business technology event in North America, and some say the largest software event in the world […]

Posted in Business, Featured Posts | Tagged Analysis, events, The Enterprise, Trends and Statistics

In Digital Transformation, The Art-of-the-Possible and Average Practice Are Diverging

In Digital Transformation, The Art-of-the-Possible and Average Practice Are Diverging

By Dion Hinchcliffe on October 9, 2017

I’ve long noticed an interesting phenomena when it comes to more fully digitizing our organizations. Namely, that it mostly looks like what other organizations have already been doing. Because we are all almost entirely still early pioneers in a brave new technologically-infused world, this shouldn’t really come as a surprise. Since there are an almost […]

Posted in Featured Posts, Trends & Concepts | Tagged Analysis, Digital Transformation, Online Community, strategy, The Enterprise

Internet of Things Strategy: It Will Determine Your Organization’s Future

Internet of Things Strategy: It Will Determine Your Organization’s Future

By Dion Hinchcliffe on September 18, 2017

Few technology developments will ultimately have the global cultural, business, and economic impact of the Internet of Things (IoT.) While today IoT still looks like an industry largely concerning itself with factory automation, connected light bulbs, air conditioning controls and so on, the eventual objective is clear even to a casual observer: Nearly everything in […]

Posted in Featured Posts, Technology / Software | Tagged Analysis, Digital Experience, Digital Transformation, strategy, The Enterprise

The Essential Digital Strategies

The Essential Digital Strategies

By Dion Hinchcliffe on August 15, 2017

The reality today is that despite seemingly endless advances and a steady river of emerging technologies, many of the key insights, strategies, and lessons in the digital age have still yet to be discovered. Looking back, we are frankly still early in the pioneering phase of digital, despite significant early ground being claimed and several […]

Posted in Featured Posts, Trends & Concepts | Tagged Analysis, Digital Transformation, strategy, The Enterprise | 1 Response

What Are the Required Skills for Today’s Digital Workforce?

What Are the Required Skills for Today’s Digital Workforce?

By Dion Hinchcliffe on February 17, 2015

As I spend a great deal of time every year looking at the latest technological advances for the enterprise, I’ve noticed a trend in recent years that’s long been true but is clearly markedly accelerating. That trend is that technology has officially pulled well ahead of the workplace skills of even the most proactive manager […]

Posted in Business, Featured Posts, Trends & Concepts | Tagged Analysis, Crowdsourcing, peer production, social business, social collaboration, strategy, The Enterprise, The Future of Work | 4 Responses

The Strategic Value of Social Business: What We’ve Learned

The Strategic Value of Social Business: What We’ve Learned

By Dion Hinchcliffe on February 5, 2015

Recently, I had the need to gather our latest research from research, clients, and case studies on the established performance of social business for the Future of Work master class I delivered in Paris at Enterprise 2.0 SUMMIT 2015 this week. The intent was to answer this question: What specifically is the business value in […]

Posted in Business, Featured Posts | Tagged Analysis, social business, social collaboration, strategy, The Enterprise

How Leaders Can Address the Challenges of Digital Transformation

How Leaders Can Address the Challenges of Digital Transformation

By Dion Hinchcliffe on January 16, 2015

2015 marks ten years in which I’ve been working in the trenches with organizations at a leadership level to drive some form of major change that intertwines technology, networks, and people. Back in the early days it consisted mostly of the novel and heady topics of the Web 2.0 revolution. As things matured and the […]

Posted in Business, Featured Posts | Tagged Analysis, social business, strategy, The Enterprise | 2 Responses

Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

By Dion Hinchcliffe on November 12, 2014

The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]

Posted in Business, Featured Posts | Tagged Analysis, collaboration, communication, Convergence, events, social business, social collaboration, Social Media, strategy, The Enterprise, Trends and Statistics, ucaas, Unified Communications | 2 Responses

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