By Louis Columbus on April 28, 2013
Last year, four out of every ten CRM systems sold were SaaS-based, and the trend is accelerating. In the recent Gartner report Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012 published April 18, 2013 the authors provide insights into why the worldwide CRM market experienced 12% growth in 2012, three times the average of […]
Posted in Business, Featured Posts | Tagged Cloud Computing, cloud computing forecast, CRM, customer relationship management, customer service, Data Driven, enterprise software, gartner, ibm, Louis Columbus' blog, microsoft, Neolane, oracle, software as a service, Tech, ticker=NASDAQ:MSFT, ticker=NASDAQ:ORCL, ticker=NYSE:CRM, ticker=NYSE:IBM, ticker=NYSE:SAP |
By Louis Columbus on November 9, 2012
The latest round of cloud computing and enterprise software forecasts reflect the growing influence of analytics, legacy systems integration, mobility and security on IT buyer’s decisions. Bain & Company and Gartner have moved beyond aggregate forecasts, and are beginning to forecast by cloud and SaaS adoption stage. SAP is using the Bain adoption model in […]
Posted in Business, Featured Posts, Technology / Software | Tagged analytics, Bain & Company, byline=Louis Columbus, Cloud Computing, cloud computing forecast, CRM, customer relationship management, enterprise software, HRM, Louis Columbus' blog, PaaS, SaaS, SCM, software as a service, Tech, ticker=NASDAQ:MSFT, ticker=NYSE:CRM, ticker=NYSE:IBM, ticker=NYSE:IT |
By Louis Columbus on November 1, 2012
In working with manufacturers and financial services firms over the last year, one point is becoming very clear: SaaS is gaining trust as a solid alternative for global deployments across the enterprise. And this trend has been accelerating in the last six months. One case in point is a 4,000 seat SaaS CRM deployment going […]
Posted in Business, Featured Posts, Technology / Software | Tagged australia, byline=Louis Columbus, Cloud Computing, CRM, customer relationship management, enterprise software, gartner, oracle, SaaS, Sales & Marketing, salesforce, Strategies & Solutions, Tech, ticker=NASDAQ:ORCL, ticker=NYSE:CRM, ticker=NYSE:IBM, ticker=NYSE:N, Total cost of ownership |
By Louis Columbus on October 16, 2012
By combining search analytics and the latest forecast on big data published last week, it’s possible to get a glimpse into this areas’ highest growth industry sectors. Big data is consistently a leading search term on .com, which is the basis of the twelve months of data used for the analysis. In addition, data from […]
Posted in Featured Posts, Technology / Software | Tagged analytics, Big Data, byline=Louis Columbus, Cloud Computing, CRM, Data Driven, enterprise software, gartner, Louis Columbus' blog, SaaS, Social Media, software as a service, Tech, ticker=NASDAQ:MSFT, ticker=NYSE:IBM, ticker=NYSE:IT, ticker=NYSE:WMV, VMware