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Total Quality Management

Showing Up to Share: From Fear to Fun

Showing Up to Share: From Fear to Fun

By Susan Scrupski on May 15, 2012

During the 1990s, a recession gave rise to a series of popular belt-tightening management edicts that consultants vowed would bring our economy back from the brink by establishing predictable revenue streams and operational efficiencies.  Management gurus such as Michael Hammer led the charge with his audacious howl writing in the Harvard Business Review, “Don’t automate! […]

Posted in Featured Posts, Trends & Concepts | Tagged Business process reengineering, Enterprise 2.0, Harvard Business Review, Six Sigma, Total Quality Management, Web 2.0

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