The Two Dimensions of Startup Performance
When it comes to evaluating a startup’s performance, I think there are two key, orthogonal questions that need to be examined: Is the company delivering growth? Is management in control of your business? Growth is the primary driver of value creation in a software startup. I’m not going to quantify what is good vs. bad […]
Is Another SaaSacre In The Offing?
I’m not a financial analyst and I don’t make stock recommendations [1], but as a participant and observer in the software investing ecosystem, I do keep an eye on macro market parameters and I read a fair bit of financial analyst research. Once in an while, I comment on what I’m seeing. In February 2016, […]
The Three Marketing Books All Founder/CEOs Should Read
Few founder/CEOs come from a marketing background; most come from product, many from engineering, and some from sales, service, or consulting. But few — ironically even in martech companies — grew up in the marketing department and consider marketing home. When you combine this lack of experience with the the tendency that some marketing leaders […]
What It Takes to Make a Great SaaS Company
I’ve been making a few presentations of late, so I thought I’d share the slides to this deck which I presented earlier this week to the All Hands meeting of a high-growth SaaS company as part of their external speaker series. This one’s kind of a romp — it starts with some background on Kellblog […]
Are You Counting Payments as Renewals?
Enterprise SaaS has drifted to a model where many, if not most, companies do multi-year contracts on annual payment terms. How did we get here? Most enterprise SaaS products are high-consideration purchases. Buyers typically perform a thorough evaluation process before purchasing and are quite sure that the software will meet their needs when they deploy. […]
Is it time to be afraid of IBM again?
On the face of it the question would seem clearly amenable to the adage that for any headline with a question mark in it the answer is no. But a couple of months ago at a conference I was talking to someone steeped in the world of open source standardisation, having been part of the […]
What I learned from my social media detox
On Jan 1, 2019 I decided to get out of Facebook, WhatsApp groups and Twitter for a month. I stayed on LinkedIn and this blog though. I came back on Feb 1. Photo by Dima Visozki on Pexels.com Why did I leave ? The reason to leave was three fold – one, there were a […]
Let’s Take the Cult out of Silicon Valley Culture
I am big believer in strong corporate cultures. Culture can be used to set powerful norms. Culture can bind people in an organization to a common set of values bigger than their quarterly objectives and key results (OKRs). Culture helps attracts the right people to your organization – and can drive out the wrong ones […]
Price Qualification: The Tiffany Way
Most salespeople are familiar with so-called BANT qualification: does the prospect have Budget, Authority, Need, and Timeframe in order to make a purchase? While Solution Selling purists dislike BANT (arguing that it’s great way to find existing deals that have been already rigged for the competition), most sales organizations today use BANT, or some form of […]
Slides from My SaaStr Annual 2019 Presentation (5 Questions CEOs Struggle With)
Thanks to everyone who attended my session yesterday at the amazing — and huge — SaaStr Annual 2019 conference in San Jose. In this post, I’ll share the slides from my presentation, Five Questions SaaS CEOs Wrestle With (and some thoughts on how to answer them). The folks at SaaStr recorded the session, so at […]
