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User Experience

NetSuite SuiteWorld Part 3:  The Product Enhancements

NetSuite SuiteWorld Part 3: The Product Enhancements

By Brian Sommer on May 21, 2012

Part 3 – NetSuite made a significant number of product announcements at its recent SuiteWorld event. It’s the volume and speed of their R&D group that other vendors should note.

Posted in Technology / Software | Tagged Evan Goldberg, netsuite, SuiteWorld, User Experience, user interface, Zach Nelson

News Analysis: Informatica Launches MDM 9.5

News Analysis: Informatica Launches MDM 9.5

By R "Ray" Wang on May 15, 2012

New Product Addresses The Social, Mobile, Cloud, and Big Data World The convergence of social, mobile, cloud, big data (analytics), and video/unified comms changes the playing field from transactional applications to engagement applications.  The result – a sea change of new data types from structured and unstructured sources.  With greater volumes of data, demand for […]

Posted in Technology / Software | Tagged analytics, Apps Strategy, Big Data, BigData, Business Analytics, business intelligence, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumerization of IT, CTO, customer data integration, data governance, data integration, data quality, data retention, data retrieval, data stewardship, data visualization, Informatica, Informatica World, mobile, mobile enterprise, Naomi Bloom, News Analysis, Product Review, R "Ray" Wang;, Research Summary, SasS, Social Media, user conference, user event, User Experience, vendor events

The Intersection of Marketing and User Experience

The Intersection of Marketing and User Experience

By Steve Mann on August 31, 2011

The pace of change in the online world is causing organizations to struggle to keep up with their online interactions with their customers. More and more of these interactions happen nowadays via the Interweb.  While these digital interfaces serve consumers everywhere, the user experience these consumers have shapes how they view the brands in their lives.  […]

Posted in Business, Featured Posts | Tagged Customer Experience, design, iPad, marketing, TouchPad, User Experience | 1 Response

Quality is Part of the UX Too

Quality is Part of the UX Too

By Bob Warfield on June 20, 2011

Just had a back and forth with @dahowlett on Twitter about Dropbox’s recent breach of security.  For about 4 hours passwords didn’t matter to Dropbox–you could type in whatever you wanted and access anyone’s data.  Dennis went on a pretty good rampage about it, and I have a hard time blaming him.  Yes, accidents happen, […]

Posted in Featured Posts, Technology / Software | Tagged dropbox, linkedin, PayPal, quality, strategy, User Experience, ux, venture

The 7 Kinds of Software Developer Wushu

The 7 Kinds of Software Developer Wushu

By Bob Warfield on May 5, 2011

James Governor got me thinking along these lines by asking how to segment developers.  He asked whether the web “killed” the professional developer, or at the very least radically reshaped the segments.  I don’t know about all that, in fact I’m pretty skeptical.  But what I do know is that the way James talked about developers […]

Posted in Featured Posts, Trends & Concepts | Tagged dvelopers, Programming, Software development, strategy, User Experience, user interface

Event Report: The Sentiment At Microsoft Convergence 2011

Event Report: The Sentiment At Microsoft Convergence 2011

By R "Ray" Wang on April 10, 2011

Refresh Cycle Reflects Bullish Outlook By Partners and Customers Microsoft Convergence kicked off over the weekend in Atlanta, GA at the Georgia World Congress Center.  With an anticipated increase in attendance, many new product announcements, and a technology refresh cycle in play, attendees seemed upbeat.  The event kicked off in true tradition including the must […]

Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, CIO, Cloud, Cloud Computing, Cloud options, CRM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, event report, microsoft, Microsoft Azure, Microsoft BPOS, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Office, Microsoft Partners, Microsoft Windows Phone 7, next gen apps, next gen CIO's, next gen CIO’s, Next generation apps, partner ecosystems, partners, R “Ray” Wang;, R "Ray" Wang;, rwang0, SaaS, SaaS strategies, user conference, user event, User Experience, vendor events | 2 Responses

Those Special Customers Developers Love (Well They Should Love Them!)

Those Special Customers Developers Love (Well They Should Love Them!)

By Bob Warfield on March 3, 2011

Do you have any special customers that your developers hate? These are the customers that can mysteriously break your products over and over again, even though perhaps thousands of others report no problems. How does this work? First, understand the psychology of bugs.  Developers don’t consciously create bugs, they come about as errors of omission, […]

Posted in Business, Featured Posts | Tagged Customer, customer service, Issue tracking system, Software bug, Software development, User Experience, user interface

Designing User Experience

Designing User Experience

By Michael Fauscette on January 21, 2011

It’s 2011 in case you’ve already forgotten and the world is changing; okay, I guess it’s always changing, just now though, the pace of change has rapidly accelerated. You can see it in your personal life and the change cycle is impacting businesses in ever increasing numbers. The transition to an information economy in a […]

Posted in Technology / Software | Tagged apple, chatter, iTunes, Novell Vibe, oracle, Quora, Simplicity, Socialcast, User Experience, ux, workday | 1 Response

Bad UI – Shoppybag

Bad UI – Shoppybag

By Jeff Nolan on January 12, 2011

I finally got tagged in enough photos on Shoppybag to give it a try… here’s the problem, their user experience leaves so many unanswered questions that I simply gave up. The signup process is pretty straightforward until the 2nd step and it is an entirely self inflicted wound. I fought back my initial hesitance about […]

Posted in Technology / Software | Tagged Shoppybag, ui, User Experience, user interface

Tuesday’s Tip: Customers Seek Turnkey Applications From Their Technology Provider

Tuesday’s Tip: Customers Seek Turnkey Applications From Their Technology Provider

By R "Ray" Wang on September 15, 2010

Customers Expect Their Software Solutions To Be Turnkey The recent Q2 2010 update to the Software Insider Vendor Selection Survey highlights some changing expectations of 401 respondents in the vendor selection process.  Business technologists were asked to rate their top 5 selection criteria.  Key findings demonstrate how functionality, ownership experience, and ecosystem feedback categories dominate […]

Posted in Business | Tagged Apps Strategy, business intelligence, business technology, Cloud, Cloud Computing, Cloud options, Corporate Vision, Corporate Vision And Strategy, Customer References, Ecosystem Feedback, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, Market Execution, middleware, middleware platforms, Ownership Experience, partner ecosystems, partners, partnerships, Regulatory Requirements, SaaS, SaaS Integration, SaaS offensive, SaaS strategies, social business, Social Business Software, Social Enterprise, social enterprise apps, software ownership lifecycle, software trends, Solution Offering, usability, User Experience, user interaction, user strategy, Vendor Selection, vendor strategy

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