The definition of done
I was looking through some material the other day and a statement came up that I found intriguing. “What is your team’s definition of done?” Since I believe in the concept of “good enough” rather than spending the time and effort to hit perfection (since we all know that is probably not attainable) this concept […]
Another step toward gesture based computing
You may have seen some on the analysis that is taking place related to Google Soli, which is being viewed with a great deal of excitement (even though it will not be out until next year). There has been significant work in this space over the years with Leap Motion (focused on hand based gestures) and […]
$9 Linux computer in the wings
The device is called C.H.I.P. and it is part of a Kickstarter campaign to create a Linux-powered computer “built for work, play, and everything in between!” They have already raised $653K of their $50K goal. At the heart of the C.H.I.P. is a 1GHz Allwinner A13 compatible SoC, with a built-in Mali400 GPU that is […]
Not your father’s SAP
This week’s SapphireNow was eye opening for me. My interactions with SAP were primarily from implementing BW in its early days (1999 V1.2B) and being the CT for the EDS side of relationships with large outsourcing arrangements that used SAP R3. It was clear just walking around the SAP area that things have changed significantly. […]
In-shoring opportunities in with automation
I had a long discussion with a serial entrepreneur last week that is looking to define a service offering in the help desk/virtualized meeting/education front. He seems to have a good handle on the business model and the differentiation between what he provides and the other services in the market place. During the discussion, it […]
7 Questions to Help Look Strategically at IoT
There are still many people who view the Internet of Things as focused on ‘the things’ and not the data they provide. Granted there are definitely some issues with the thing itself, but there are also concerns for enterprise, like the need to monitor the flow of information coming from these things, especially as we […]
Why The Third Generation Of Enterprise Mobile Is Designed For Digital Transformation
Mobile Is The Main Entry Point For Digital Transformation Mobile initiatives provide an entry point into digital. Mobile first is more than a mantra. Why? By applying design thinking to solving specific and purposeful tasks and processes, organizations can rethink the digital journey with mobile projects. More importantly, mobile enables organizations to break the silos.
Secrets of When and How to Talk to Customers at a Startup
Jason Lemkin says forget building wireframe UI’s and start out interviewing 20 customers, because you just won’t understand your customers until you do. Here’s the gist of why you need 20 interviews before you do anything else: And you have to do 20. I know it’s hard to get to 20. But it’s the right […]
Good Customer Experience Trumps Good Customer Service. Bad CUX Trumps All. A Tale of Chukka Boots and Photoshop.
Good Customer Experience trumps Good Customer Service, even if you are Zappo’s. My wife quit buying shoes from Zappo’s after they sent her the wrong pair of shoes for the third time and she had to return them. They didn’t do it all on the same transaction, it happened over a fairly long period of […]
Why Did Mailchimp Decide to Get Less User Friendly?
Mailchimp is the third email service I tried for my boostrapped company, CNCCookbook. I generally like the service because it makes the email chores easier. When you’re a bootstrapper with limited resources (heh, I’m a one man SaaS company), that’s important. Did Mojo Jojo take out the original chimp and start implementing plans for world […]
