By R "Ray" Wang on April 19, 2011
Organizations Report Increase In Software Licensing Audits Across the board, the largest complaints about software vendors and their business practices have come from increasingly aggressive software auditing practices. Once thought to be a small possibility, the software vendors now wield this big stick to drive up sales and of course ensure compliance. Given the 32 […]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, CA, CIO, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, hp, ibm, Infor, Intuit, Lawson, license fees, license management, license policy, license returns, microsoft, oracle, procurement, QAD, R “Ray” Wang;, R "Ray" Wang;, rwang0, Sage, sap, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, Sunguard, vendor management, vendor strategy |
By R "Ray" Wang on April 13, 2010
Four Common Customer Scenarios Will Trigger Vendors To Raise The Back Maintenance Fee Discussion Back maintenance fees describe the amount an organization would have paid for maintenance if they would have continued to pay the usual stream required to access support, bug fixes, patches, and upgrade rights. As economic conditions have worsened, many organizations have […]
Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, back maintenance fees, best practices, bill of rights, bug fix, contract negotiations, contract strategy, cost reduction, CRM, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, IT Strategy, license policy, license returns, revenue recognition, SaaS, SCM, self support, software as a service, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, upgrade, vendor management, vendor strategy, vendor threats
By R "Ray" Wang on January 18, 2010
The Era Of CIO Dictatorships Ends With 2009
Less than 5 years ago, the mighty CIO controlled his or her organization’s destiny by shepherding multi-million dollar projects and ruling with a fist. Business leaders had to pay homage to the IT team and they hated it. The economic crisis, advent of the cloud and SaaS, and […]
Posted in Featured Posts, Trends & Concepts | Tagged 2010, application development, Architecture, business drivers, Business Models, Business process, change, CIO, Cloud Computing, disruptive, disruptive technologies, enteprise architecture, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise software, future of business, information management, Infrastructure, macro conditions, next gen cio, pace of technology adoption, procurement, project management, SaaS, security, skill shifts, software as a service, Sourcing, user strategy, vendor management, workplace dynamics
By Brian Sommer on December 9, 2009
What happens when a software CEO with an oversized ego writes one of those holiday card letters and sends it to the company’s customers? Who could write something like this?
Posted in Business | Tagged Current Affairs, Fun With Tech, Humor, vendor management
By R "Ray" Wang on October 12, 2009
Connect. Collaborate. Innovate.
Welcome to the first of many Altimeter Group research reports. Before you dive deep into the Customer Bill of Rights: Software-as-a-Service report, we wanted to share with you a bit about the research process and how we work within the community.
Connect. We strive to bring new people together and share our knowledge. Knowledge […]
Posted in Business | Tagged Altimeter Group, Apps Strategy, best practices, bill of rights, collaborative research, CRM, customer bill of rights, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, license fees, license policy, maintenance fees, oracle, procurement, Research Report, SaaS, software as a service, software licensing, software licesing and pricing, software ownership lifecycle, software pricing, Software Vendors, vendor management, vendor strategy
