By R "Ray" Wang on September 22, 2015
Stop Thinking In Channels And Start Thinking In Settings and Scenes As organizations realize they are no longer selling products and services but delivering on experiences and outcomes, the shift to delivering on a brand promise requires the ability to deliver mass personalization at scale. This is the heart of delivering digital business value. However, […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Brand Promises, Business Outcomes, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, CMO, CoIT, commerce, Constellation Research, Consumerization of IT, Continuity, continuous customer management, CRM Magazine, Cross Channel Commerce, customer engagement, Customer Experience, customer experience management, CXM, Data to Decisions, digital, Digital Business, digital commerce, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, E-Commerce, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, IoT, IT Strategy, mass personalization, Mass Personalization At Scale, Matrix Commerce, Mobile Biz, mobile enterprise, mobile experience, Mobile Management, Mobile strategy, mobility, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, R "Ray" Wang;, rwang0, scenarios, settings, Software Insider, SoftwareInsider, Tuesday's Tip, vendor strategy
By R "Ray" Wang on August 28, 2015
Join me at the annual Silicon Valley CXO Day on the third and final day of Constellation’s Connected Enterprise. Hear from over 200 business and technology leaders whom will discuss the future of innovation and digital transformation. Register before August 31, 2015 to secure your early bird ticket. Attendees will: Engage with CXO panels from […]
Posted in Trends & Concepts | Tagged Apps Strategy, Constellation Connected Enterprise, Constellation Research, digital, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, Disrupting Digital Business, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, R "Ray" Wang;, rwang0, Silicon Valley, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on August 24, 2015
New Ai Ki Dō Service Offerings Provide A High Potential Path To Growth For Clients On August 20th, 2015, Infosys announced a set of new service offerings to help organizations jump start growth. Organized into three areas and named Ai Ki Dō, the approach addresses design driven initiatives, knowledge based IT, and platforms. Here’s […]
Posted in Business, Featured Posts | Tagged 2015, AiKiDo, Apps Strategy, CDO, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, Cloud Platform, CMO, co creation, co-innovation, Constellation Research, Customer Experience, customer experience management, Data to Decisions, Design thinking, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Infosys, Infosys Technologies Ltd., it Services, IT services firms, marketing, Marketing Automation, Maxymiser, mergers, Mergers And Acquisitions, News Analysis, next generation, Next generation apps, procurement, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on August 24, 2015
Oracle Marketing Cloud Customers Will Gain Channel Agnostic Customer Experience A/B Testing Solution Oracle announced the August 20th, 2015, agreement to acquire Maxymiser, a multivariate and A/B testing solution used to improve customer experience. Here’s the quick video analysis of the deal (see Figure 1). (A blog post may follow given time constraints) Figure […]
Posted in Business | Tagged 2015, A/B testing, acquisition, acquisitions, Apps Strategy, CDO, Chief Customer Officer, Chief information officer, Chief Marketing Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Constellation Research, CRM, Customer Experience, customer experience management, customer relationship management, customer relationship management (CRM), CXM, digital marketing, Digital Marketing Transformation, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, marketing, Marketing Automation, Maxymiser, mergers, Mergers And Acquisitions, mobile, Mutlivariate Testing, News Analysis, oracle, procurement, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, supply chain, supply chain orchestration, suppy chain management, vendor strategy
By R "Ray" Wang on August 11, 2015
Infor Moves Towards A Cloud Network Economy With Acquisition Of GT Nexus.
Posted in Business | Tagged Apps Strategy, Charles Phillips, Cloud, Cloud Computing, Constellation Research, Ensw, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, GT Nexus, Infor, inforum, Manhattan Associates, Manufacturing, mergers, Mergers And Acquisitions, network economy, News Analysis, procurement, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, supply chain, supply chain orchestration, suppy chain management, vendor strategy
By R "Ray" Wang on August 11, 2015
Alphabet Enables Google To Remain Innovative On August 10th, 2015, Google co-founders Larry Page and Sergey Brin announced the formation of Alphabet, the holding company which will include Google and a portfolio of companies to spur innovation (see Figure 1). A new website www.abc.xyz emerges and Google will still trade as (GOOG). Check out […]
Posted in Business | Tagged Alphabet, Apps Strategy, AT&T, bell labs, Calico, Constellation Research, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, General Motors, google, Google Calico, Google Capital, Google Fiber, Google Ventures, Google X, innovation, Kodak, nest, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Sony, vendor strategy, Xerox
By R "Ray" Wang on August 5, 2015
Constellation’s analysis of Sikka and his executive team’s first year shows significant progress in not only the structural transformation, but also the market perception of Infosys.
Posted in Business, Featured Posts | Tagged @vsikka, Apps Strategy, BPO, business process outsourcing, CEO, Chief executive officer, CIO, Cloud, Constellation Research, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, India, Indian IT Services Firms, Infosys, Infosys Technologies Ltd., it Services, IT services firms, IT Strategy, N R Narayana Murthy, News Analysis, R "Ray" Wang;, rwang0, sap, Software Insider, SoftwareInsider, vendor strategy, Vishal Sikka
By R "Ray" Wang on July 30, 2015
A New CEO And A New Outlook Over 7000 people waded through the humidity of New Orleans in August to hear what new CEO Stephen Kelly had in mind for Sage. Over the past three years, Sage has faced changes in product roadmaps, leadership changes, and partner programs. As the company refocuses back to […]
Posted in Featured Posts, Technology / Software | Tagged #sagesummit, Apps Strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, R "Ray" Wang;, rwang0, Sage Summit, smb, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on July 21, 2015
Nominate A Pioneer Or Leader Driving Business Change Every year the Constellation SuperNova Awards recognize eight individuals for their leadership in digital business. Nominate yourself or someone you know by August 7, 2015. The SuperNova Awards honor leaders that demonstrate excellence in the application and adoption of new and emerging technologies. In its fifth year, […]
Posted in Business | Tagged Apps Strategy, Business Transformation, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, Constellation SuperNova Awards, COO, digital, digital artisans, Digital Business, Digital identity, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, Disrupting Digital Business, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, innovation, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on June 7, 2015
IMSHealthWear 1.00 Gives IMS Health First Mover Advantage In Wearable Form Factors And Apps For Healthcare Customer Experience The rise and success of wearables such as the Apple Watch may not come as a surprise. Constellation estimates that Apple sold 7.25 million units to date with the potential to deliver up to 43.50 million […]
Posted in Featured Posts, Technology / Software | Tagged 2015, ambient notifications, apple, Apple Watch, Apps Strategy, Cegedim, CIO, CMO, Constellation Research, CustExp, customer care, Customer Experience, customer experience management, digital, Digital Business, Digital Disruption, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, Disrupting Digital Business, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Healthcare, IMS Health, IMS HealthWear, IMS MGRWear, IMS REPWear, IMSHealthWear, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, NextGenCXP, product launch, Product Review, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy, wearables
