Salesforce.com co-founder: Collaboration and the social enterprise
Salesforce.com’s Chatter platform offers a promising advance for collaboration in the enterprise. Watch an important video interview with the company’s co-founder.
CEO interview and analysis: NetSuite’s Zach Nelson
Zach Nelson and I discuss ERP, cloud computing, and other exciting enterprise topics. See the video and read the analysis.
RightNow: Analyzing the ‘Cloud Services Agreement’
Cloud-based CRM vendor, RightNow, recently released new service that are not revolutionary but do challenge other vendors to simplify pricing / licensing terms and conditions.
Social CRM and enterprise business
Social business has important implications for the enterprise. This post contains an important video that explains why.
Business intelligence success, ROI, and failure
Despite the growth of BI, achieving ROI remains a challenge; video interview with Michael Corcoran, Chief Marketing Officer of Information Builders.
Blogger relations at SAP
Enterprise software vendors are an important part of the blogging ecosystem. Here’s how SAP is innovating in this area.
