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Web 2.0 Platforms

When online communities go to work

When online communities go to work

By Dion Hinchcliffe on March 22, 2010

While the debate continues on about whether consumer social networking is an effective model for how we should run our organizations in the future, one under-appreciated online phenomenon is quietly and steadily remaking the very notion of business itself.

The world of online communities has evolved with social computing to become one of the most powerful new models for getting work done. Read my exploration of “When online communities go to work.”

Posted in Featured Posts, Trends & Concepts | Tagged blogs, Business Models, Community, community management, Crowdsourcing, Customer Community, Customer Self-Service, Digital Strategy, Encouraging Unintended Uses, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Grassroots Community, Innovation marketplace, Prediction markets, Products, Right To Remix, social computing, Social CRM, Social Economy, Social Media, social networking, social networks, social software, social web, Web 2.0, Web 2.0 Platforms, Web as Platform, Wikis

Webciety and Enterprise 2.0: A snapshot of today's social computing conversations

Webciety and Enterprise 2.0: A snapshot of today’s social computing conversations

By Dion Hinchcliffe on March 5, 2010

Though smaller than in year’s past, Germany’s CeBIT trade show in Hanover this week remains one of the giants of the industry and is a must-attend event for much of Europe’s technology leaders. For the last two years, I have been participating in Webciety, a show within a show that explores the emerging 21st century digital lifestyle.

Here is a breakdown of how Europe is looking at Enterprise 2.0 adoption and how it affects us as well.

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Architecture of Participation, blogs, Cloud Computing, collaboration, Collective intelligence, community management, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, mashups, Network effects, Products, SaaS, social computing, Social CRM, Social Economy, Social Media, social networking, social networks, social software, social web, Web 2.0, Web 2.0 Platforms, Wikis

The Facebook imperative for enterprise software

The Facebook imperative for enterprise software

By Dion Hinchcliffe on February 28, 2010

Marc Benioff, CEO of Salesforce, the well-known CRM and cloud computing company (and now soon-to-be social software vendor) wrote a guest post on TechCrunch late last week making the case for “why enterprise software should take its cues from Facebook and become more social.”

What then does this mean for the future of IT and what impacts will social computing ultimately have on the enterprise.

Posted in Featured Posts, Technology / Software | Tagged Architecture of Participation, Cloud Computing, Collective intelligence, Community, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Network effects, SaaS, social computing, Social Economy, Social Media, social networking, social software, social web, The Social Graph, Web 2.0, Web 2.0 Platforms, Web as Platform

Ten emerging Enterprise 2.0 technologies to watch

Ten emerging Enterprise 2.0 technologies to watch

By Dion Hinchcliffe on February 22, 2010

Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground fairly rapidly while still not being used for core business functions or mission critical applications in most large firms, at least not yet.

Here’s a breakdown of what Enterprise 2.0 technologies and products to watch this year.

Posted in Featured Posts, Technology / Software | Tagged blogs, Business Models, collaboration, Community, community management, Convergence, Customer Community, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Grassroots Community, Identity, LDAP, openid, Products, social computing, Social CRM, Social Economy, Social Media, social networking, social networks, social software, social web, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, Wikis | 2 Responses

SAP's 12Sprints joins the social enterprise bandwagon

SAP’s 12Sprints joins the social enterprise bandwagon

By Dion Hinchcliffe on February 4, 2010

I spent some time this morning working with SAP’s new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it’s a cloud-based service that’s a cross between Basecamp and Google Wave and is ostensibly designed for team collaboration. Not incidentally, 12Sprints is also clearly a social application and it includes viral invitation, extensive commenting and discussion capabilities, and interesting new twists on measuring community opinion such as real time consensus tracking. Here’s my analysis and breakdown.

Posted in Featured Posts, Technology / Software | Tagged Architecture of Participation, blogs, Cloud Computing, collaboration, Collective intelligence, Community, Enterprise 2.0, Enterprise Web 2.0, Google Wave, Microsoft SharePoint, Products, SaaS, sap, social computing, social networks, social software, Web 2.0, Web 2.0 Platforms, Web as Platform, Wikis | 1 Response

The social Web in 2010: The emerging standards and technologies to watch

The social Web in 2010: The emerging standards and technologies to watch

By Dion Hinchcliffe on January 20, 2010

The emergence of Facebook, Twitter, and the rest of the social Web as a global force in the last several years has done a great deal to highlight their potential to fundamentally alter the way we communicate and collaborate both at home and in business. However, despite the movement of social computing into our daily lives we’re all clearly on a long journey together as the technologies themselves emerge from infancy.

The state-of-the-art today when it comes to the social computing environments that surround us now — in our browsers, mobile devices, and elsewhere — underscore how much more we have left to do to make these new modes of digital conversation and discourse become mature, efficient, safe, and truly useful.

Fortunately the Web doesn’t stand still and there continues continues to be rapid research and development when it comes to the mechanics of today’s online social universe. There are many new efforts under way to refine and improve the world of social media, some of which we’ll explore here and many which are just beginning…

Posted in Featured Posts, Trends & Concepts | Tagged atom, Badges, blogs, collaboration, Community, Convergence, Enterprise Web 2.0, Facebook, Gadgets, Identity 2.0, Lightweight Service Models, Loosely Joined, microformats, Open APIs, openid, Products, RSS, SaaS, Small Pieces, social computing, Social Media, social networking, social networks, social software, social web, Structured Content, The Social Graph, Twitter, User Generated Content, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, widgets, Wikis

Fixing IT in the cloud computing era

Fixing IT in the cloud computing era

By Dion Hinchcliffe on January 7, 2010

The reality of cloud computing as it exists today already offers significant potential to IT departments that want to cut costs, lighten their infrastructure footprint, and adopt agile new technologies. Whether it’s private clouds or public ones, all signs point towards it being one of the top new approaches for enterprise IT for 2010. It’s […]

Posted in Business, Featured Posts | Tagged Cloud Computing, Customer Self-Service, E-Commerce, Enterprise Web 2.0, Governance, mashups, SaaS, Service-oriented architecture, SOA, Web 2.0, Web 2.0 Platforms, Web as Platform, ZDNet

ZDNet's Enterprise Web 2.0: The top 10 posts of 2009

ZDNet’s Enterprise Web 2.0: The top 10 posts of 2009

By Dion Hinchcliffe on December 21, 2009

As we get ready to enter the final year of the decade, here’s a round-up of what you found interesting here on Enterprise Web 2.0 based on actual readership. We’ll see what the new year brings us but 2009 was full of notable developments that will have a lasting impact to way we using technology […]

Posted in Trends & Concepts | Tagged Business Models, Cloud Computing, collaboration, Collective intelligence, Community, Cost-effective scalability, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Products, Radical Decentralization, social computing, Social Media, social networking, social networks, social software, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, Wikis

Enterprise 2.0: The 2009 year in review

Enterprise 2.0: The 2009 year in review

By Dion Hinchcliffe on December 17, 2009

It’s that time of year again, when we look back at the year that was while making next year’s technology and business predictions. 2009 was an exciting year across the board for all things Web 2.0 in the enterprise and related topics. I often find that it’s when we take time to look back at […]

Posted in Featured Posts, Trends & Concepts | Tagged 2009 review, collaboration, community management, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Products, social computing, Social Economy, Social Enterprise, Web 2.0, Web 2.0 Platforms, Wikis | 1 Response

The cloud computing battleground takes shape. Will it be winner-take-all?

The cloud computing battleground takes shape. Will it be winner-take-all?

By Dion Hinchcliffe on November 24, 2009

This year has been one of relatively grand alliances between emerging cloud computing vendors as they fill holes in their capabilities and try to create appealing one-stop enterprise cloud services.

We’ve seen major announcements so far from IBM and Juniper, Cisco/EMC/VMware, and most recently BMC and Salesforce. There are many other smaller initiatives that have formed as well and all of these efforts underscore several key points for those businesses trying to understand the real strategic benefits of the cloud including cost, agility, and scalability.

In the end we have some momentus choices; here’s how to take the high road when it comes to enterprise cloud computing.

Posted in Featured Posts, Trends & Concepts | Tagged Cloud Computing, Cost-effective scalability, Enterprise Web 2.0, Global SOA, Governance, Lightweight Service Models, Products, Radical Decentralization, SaaS, Web 2.0 Platforms, Web as Platform | 1 Response

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