
Moving Beyond Application Silos
One of the challenges that many companies are facing today is dealing with the concept of creating a collaborative work environment while dealing with organizational structures that are very silo’ed. It’s more than organization structure though, many enterprise applications also operate as silos. Data then, ends up scattered across a company and “trapped” in these […]

Progress Revolution Kicks Off: @RReidy and @DrJohnBates Keynotes
I arrived in Boston yesterday for Progress Software’s user conference, Revolution, and to deliver an Introduction to BPM workshop yesterday afternoon. With that out of the way, I can focus on the other speakers here, and what’s happening with Progress these days. The keynotes opened with Rick Reidy, the CEO, with a bit of history […]

Converging on the Social Enterprise
I was in San Francisco last week for Dreamforce, the yearly confab for Salesforce that has had a major focus on social business the last couple of years. There’s little doubt that Marc Benioff clearly sees the very near future of business, and it’s something he calls the social enterprise. While you can read my […]

Volt Revisits, Rebrands Services Reach: MSP + Consulting + Non-VMS Workflow Automation (Part 1)
Earlier in March, Volt Information Sciences announced it was repositioning and rebranding its non-VMS services procurement and related human capital solutions under the Volt Consulting Group label (the Group’s specific URL: can b…

Accounts Payable, The Role of Process, The CustomerNever Think Bloodless
As anyone who knows me, knows (me), I speak at a lot of conferences. I get the opportunity – and never see it as anything less than a true “thank you” opportunity – to put out my sometimes saw-toothed thoughts in front of hundreds of thousands of people a year – and they often genuinely […]

Get rid of the Calendar, and the Watch too
Those are leftovers from the industrial age and the biggest impediment to an effective society. Before I hear the protest I can just as well agree that sometimes it’s needed; like when I’m to meet somebody for a spot of lunch, or when an airplane or train operating company wants to ferry me and 120 […]

Webinar on Fast-Tracking BPM Projects
I’ll be speaking on a webinar this Thursday, November 15th, along with Michael Rowley of Active Endpoints, about fast-tracking BPM projects. The Active Endpoints tools are targeted at an IT audience of architects, developers and technical business analysts, and that’s exactly who we’re focusing this webinar on as well. From the description: Time and resources […]

IBM’s New Case Manager Product Overview
The day before the official announcement of IBM’s Case Manager product, Jake Levirne, Senior Product Manager, walked us through the capabilities. He started by defining case management, and discussing how it is about providing context to enable better outcomes rather than prescribing the exact method for achieving that outcome. For those of you who have […]

Research in People and Processes
The afternoon session of research papers focused on people and processes. From People to Services to UI: Distributed Orchestration of User Interfaces The first paper, from University of Trento and Huawei Technologies, focused on a model for distributed user interfaces, bringing together people, web services and UIs in a single tool, rather than developing process […]